We are thrilled to welcome Ian Wilkinson as our new Business Development Manager! With over 30 years of experience in the logistics industry, Ian is a true logistics lifer. Operating out of our Wigan Head Office and covering the North West and Scotland, his extensive career includes roles at various companies in the logistics sector such as, Tuffnells Parcels Express, DHL Parcel UK, City Link, Business Post Worldwide Express Ltd., Initial City Link, Parceline Ltd (DPD), and British Rail Red Star.

In today's fast-paced world, the logistics behind getting a product from A to B plays a crucial role in shaping the customer's perception and satisfaction with your brand. As online shopping continues to dominate the retail landscape, especially during the peak spring and summer months, the delivery experience has become a significant determinant of customer loyalty and repeat business. This article explores the pivotal role of efficient logistics, as exemplified by ArrowXL, in enhancing customer satisfaction and reinforcing a positive brand image.

ArrowXL Reaches 150k Trustpilot Reviews

TentBox, a leading roof tent supplier, has extended its contract with ArrowXL to deliver over 200 tents per week—an impressive 37% increase—to households across the UK. This strategic move aims to support the surge in seasonal demand as more people turn to camping for their holidays.

ArrowXL, the UK’s largest and longest established two-person home delivery specialist, has recently launched its comprehensive Learning Management System, LEAP – Learning, Engage, Aspire and Perform. The online platform is designed to enhance employee training and development as part of the company’s ongoing commitment to fostering a culture of continuous learning and excellence.