Have you tried to click on the link in the message you have been sent?
The tracking link is the most direct way to follow your delivery or collection.
One of the better delivery companies out there and I deal with a lot of them. I would recommend this company to anyone. Well done to the customer service staff great.
Excellent service, with a phone call to inform us of their arrival 30 minutes in advance as well as all the emails with a two hour time window.
We had our sofa delivered this morning. They got the sofa in no problems and even took the packaging away!
I missed my delivery on Saturday and contacted ArrowXL via chat to rearrange it. It has been very easy and straight forward. Andrea was very friendly and professional.