Have you tried to click on the link in the message you have been sent?
The tracking link is the most direct way to follow your delivery or collection.
Ordered an AEG washer from Debenhams at 2.00pm and it was delivered by Arrowxl at about 11.30 the next day. Bernie and Jerry were cheerful and were happy to unpack, remove all bolts, etc, and to carry the machine through the house to install. They uninstalled the old machine without leaving any mess, removed it for recycling, installed the new one and carried out all checks before leaving. An excellent service from start to finish. Thanks Bernie and Jerry from very satisfied customers.
Andy and Graham delivered a sideboard for us. They were able to give an accurate time for delivery meaning I knew my plans for the day and with a young baby this really helped. They also put together the sideboard for us and took away the rubbish so everything was set up exactly as I wanted it. An excellent service, thank you
Wow what an excellent service!!! Brilliant tracking system, accurate and on time. The delivery men Mark and Dave were fantastic brilliant customer service lovely guys!!! HIGHLY RECOMMEND
Really simple easy web chat. Nicola was very informative and helpful and sorted my delivery day change with utter ease ! Thanks Nicola
Outstanding service overall. Pre-delivery communication was stellar. The delivery crew Martyn & Dave were fantastic too. Arrow XL was very Professional, friendly and highly efficient throughout the entire process.
Tracking was easy to use and accurate, had a call to give me plenty of notice as to when they would arrive. Carried all the parcels in for me. Very friendly and chatty. Great service. Thanks Nathan & Stuart.
We had our new fridge freezer delivered Friday by Kev & Craig. We would just like to say, their service was excellent. Delivery was prompt. They put the appliance exactly where we asked them to. The information given by them to us was brilliant. Told us not to switch on for four hours to let settlement. Then it would take six hours to be ready to put food in. Even though we new this information already. It was a good policy on their part to tell customers about it. As not everyone knows not to switch on straight away. Kev & Craig were most polite and professional. Thank you
Mackie & Will delivered my furniture, phoned me beforehand and unpacked it put it where it needs to be and took all of the rubbish away. Really nice guys and fantastic service
Excellent service once again from arrowxl. Crew today was Andy & James with our delivery from Littlewoods. We were updated from Andy by telephone done to the hour, then again once half an hour away which was brilliant enabling us to prepare everything in the house for the arrival of the furniture. On arrival I couldn’t of asked any more from Andy & James. They were polite, efficient, clean, friendly, incredibly helpful and nothing was too much trouble. I was made to feel like nothing was more important than my delivery, how refreshing. The furniture was even unpacked for me, with all the rubbish taken away. Definitely the best delivery service around I wouldn’t hesitate to recommend this service. This crew is definitely an asset to this company. Many thanks to Andy and James for such a great experience. I wish there was a lot more crews like you doing deliveries.