Our consistent approach and dedication to providing reliable customer focussed services have allowed us to build up over 40 years of experience in the UK logistics sector - with over two million deliveries made on average each year.
Our job is to provide your business with the key components to ensure your customers have the best home delivery experience - always.
Our deliveries are made by a specialist two-person team who are trained in-house at our ArrowXL Development Academy.
Our qualified teams are not only taught all aspects of home delivery but the importance of customer service - treating your customers as you would like them to be treated. Our aim is to provide smiles every mile.
Aside from the basics, our delivery teams can also unpack, provide lite assembly on a range of products, and even remove any packaging for recycling should your customers require additional in-home services.
Fantastic job the delivery was smooth and pleasant. The guys were prompt and informed me 30 mins before delivery was due. The item was extremely heavy needing two guys to bring the item into the house. Arrived in perfect condition.
Absolutely excellent service by this company. I was kept informed as to a time frame for pick up and then phoned by a very polite and courteous gentleman asking if it was convenient for him to arrive in the next ten minutes to pick up within the allotted time frame. Everything was dealt with efficiently and politely which made a refreshing change from some of the other delivery and pick up companies who can make you feel rushed by their impatience. Well done!
Delivery on Demand - askAXL Tracking
Customer Service Excellence Award
Winners in 2020, 2021, 2022 and 2023