Celebrating a 30-year milestone with one organisation is an extraordinary accomplishment, Stuart Stock, our Commercial Manager, exemplifies dedication, resilience, and adaptability through his long-standing service. Stuart’s career with us began at White Arrow in Worcester, where he joined as a department manager at a time when we served only a single client. Now, three decades later, he continues to play an integral role in ArrowXL’s success and growth.

We are delighted to announce that ArrowXL has been selected by Naturewall, the UK’s leading SlatWall manufacturer, as their chosen delivery partner. As part of this exciting new contract, we will be delivering thousands of Naturewall’s contemporary and sustainable wall panels to customers’ homes across the UK every month.

ArrowXL recently had the pleasure of hosting TentBox at our Wigan warehouse for a stock audit, led by Lucy Larner, Finance Director, and Rachel Diduch, Project Manager. Their visit allowed them to observe first-hand our meticulous stock management and robust returns process, both designed to deliver efficiency and customer satisfaction.

At ArrowXL, our commitment to continuous investment in both our people and our operations is at the forefront of everything we do. A key part of this dedication is providing our colleagues with the right tools and equipment to ensure they can perform their roles safely and efficiently. Our recent procurement of new yard shunters exemplifies this ongoing pledge, with a focus on Environmental, Social, and Governance (ESG) principles and long-term operational sustainability.

In today's competitive market, customer experience is a crucial differentiator for businesses across all sectors. When it comes to logistics, particularly in delivering high-value, bulky, or fragile items, the delivery experience is often the last touchpoint a customer has with a brand. This makes it vital to ensure that this interaction leaves a positive, lasting impression. ArrowXL's 2-person delivery service is designed to do just that—offering a premium, end-to-end delivery solution that goes beyond mere transportation. Here’s how our two-person delivery service enhances customer experience and fosters trust and satisfaction: