CUSTOMER SERVICE

Our customers are the heart of everything we do and helping them to ensure they receive great service from us first time, every time is what we live for.

From our Wigan Hub, we provide all of our customers with ongoing support, help and advice across multiple communication channels; working tirelessly to deliver nothing but an exceptional service.

ON THE ROAD

Our purpose is to delight our customers and our specialist delivery crews are at the core of our business.

We have various opportunities for 7.5-tonne drivers all across the UK to join our amazing delivery crews in a role that’s more than just driving. We are looking for colleagues who also love to deliver amazing customer service.

We offer two main services to our clients, a core delivery and unpack service or our platinum assembly and installation service.  

UNDER THE ROOF

Our dedicated warehouse teams are the unsung (and unseen) heroes who work behind the scenes every day handling every product with care as if it was their own. Last year we delivered more than 2,000,000 precious items to our customers through our four hubs at Airdrie, Wigan, Droitwich and Enfield.

From picking, loading, auditing and quality, we have lots of opportunities in our Warehouse.

SUPPORT FUNCTIONS

Our support functions are the foundations of our operations supporting our colleagues and crew to deliver.

We have an incredible, dedicated team of People Services, Finance, IT, Commercial and Business Change professionals who enable us to constantly grow and improve our business.

We are changing the world of delivery

At ArrowXL we are making the world of delivery a better place, by building a business that supports the way we live today. We believe our people hold the key so we hire the best and work hard to keep them. We want you to be part of our journey!