Our People

Meet some of our friendly faces.

We believe our people hold the key

People are at the heart of everything we do and without them, we wouldn't be able to deliver a great service to our clients and customers.


PAUL TYSON | Commercial Director

NIKKI CARSWELL | Head of Clients

JAMES ROBBINS | Chief Information Officer

JAN WALSH | Strategic Account & Head of Proposition

ADAM JONES | Director of Sales

PAUL CULLINGFORD | Chief Finance Officer

FAUZIA MULLA | Head of Customer Experience

DAVE BUCKINGHAM | General Manager - Wigan

PETER SCRATON | People and Operations Director

DANIEL HAGUE | Core Business Development Director

 | Head of Health & Safety

EMMANUEL ITOE | Warehouse Solutions Manager - Wigan

JOE COTTER | General Manager - Enfield 

RODDY MACDONALD | Head of Operations - North

KATH BIDDLE | Contact Centre Manager

 DAVE SHURVINTON | Head of Operations - England

NEIL MCEVOY | Head of Central Operations

"ArrowXL recognises that great people are essential to deliver great service. We will work hard to create and maintain the right culture and ensure the people at ArrowXL remain an engaged team."

- Charlie Shiels, CEO


Every individual in the ArrowXL Family plays a vital part in the way we work. They ensure we are able to carry on providing a great service.


Our in-house contact centre provides our customers with ongoing support and reassurance throughout their delivery journey - if they need us.


Our dedicated warehousing teams ensure that every product is handled with care as well as providing the most efficient service for your business.


Our specialist Delivery Heroes are the core of our business and are always ready to greet customers with a smile.