TentBox Visits ArrowXL’s Wigan Warehouse – A Productive and Insightful Stock Audit

ArrowXL recently had the pleasure of hosting TentBox at our Wigan warehouse for a stock audit, led by Lucy Larner, Finance Director, and Rachel Diduch, Project Manager. Their visit allowed them to observe first-hand our meticulous stock management and robust returns process, both designed to deliver efficiency and customer satisfaction.

Following the visit, TentBox left with glowing feedback about the quality of our service and the professionalism of our team.

Lucy Larner, Finance Director at TentBox, commented: "We were thoroughly impressed by the care and attention ArrowXL dedicates to our stock. Their warehouse operations are exceptionally organised, ensuring our products are handled with precision. The returns process was also a standout for its seamless efficiency, which is vital for upholding our brand’s commitment to customer satisfaction."

Rachel Diduch, Project Manager at TentBox, added: "The audit was extremely productive, and we’re reassured by how well ArrowXL is managing our stock. The team made the entire process smooth and stress-free, giving us confidence that our logistics needs are in capable hands."

TentBox, who have recently extended their contract with ArrowXL to support their seasonal surge in demand, are now shipping over 200 tents per week through our delivery network. This 37% increase ensures that more customers can enjoy their camping adventures with timely and reliable deliveries. As the demand for outdoor experiences rises, we are proud to provide TentBox with the logistical support needed to meet their expanding customer base.

Kieran Clarke, Account Manager at ArrowXL, noted: "It was a pleasure to host Lucy and Rachel at our Wigan warehouse. Their positive feedback reinforces the hard work and dedication of our team. We’re delighted to continue growing our partnership, delivering over 200 tents per week and ensuring that TentBox’s customers receive top-tier service."

As part of this strengthened relationship, ArrowXL’s state-of-the-art warehousing in Wigan continues to play a crucial role in enhancing TentBox’s operational efficiency while reducing transportation costs. Our flexible scheduling, personalised communications, and live tracking provide TentBox customers with a premium delivery experience, from warehouse to doorstep.

We’re also proud to support TentBox’s innovative rework service, which promotes the circular economy in the camping industry. By reworking returned tents, we’re helping TentBox reduce waste and contribute to a more sustainable future – a commitment shared by both companies.

About ArrowXL

As the leading 2-person shared user home delivery specialist in the UK, ArrowXL delivers over two million customer orders every year. We are committed to innovation and continuous improvement - investing in technology, new services and training.

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