TentBox, a leading roof tent supplier, has extended its contract with ArrowXL to deliver over 200 tents per week—an impressive 37% increase—to households across the UK. This strategic move aims to support the surge in seasonal demand as more people turn to camping for their holidays.
TentBox will continue to benefit from ArrowXL’s warehouse in Wigan, consolidating their home delivery and warehousing needs under one roof. This strategic approach allows TentBox to enhance their operational efficiency, ensuring quicker delivery times and reduced transportation costs. Our state-of-the-art facilities enable TentBox to meet the growing demands of their expanding customer base seamlessly.
Since TentBox's establishment in 2014, the company has capitalised on the rising popularity of camping, especially post-pandemic. With 42% of the UK population camping at least once a year and £2.7 billion spent on camping trips in 2021—an 80% increase from the previous year—TentBox has solidified its position in the market. ArrowXL is proud to support TentBox in meeting this increased demand.
Our flexible scheduling options provide TentBox customers with the convenience of choosing delivery dates and time slots that best fit their schedules. Personalised communications, including emails, SMS updates, and live tracking, keep customers informed with real-time order status, enhancing their overall experience and satisfaction.
Neill Shurville , Managing Director of TentBox, shared his enthusiasm: “We are a fast-growing brand that’s changing the way people camp. Our TentBoxes can attach to any vehicle and provide a comfy camping alternative to a traditional tent. We’ve been working with ArrowXL for over two years now, and their delivery and customer service teams have been fantastic. We’re excited about developing our rework service with them and promoting the importance of the circular economy within the camping industry.”
In addition to our warehousing and delivery services, ArrowXL is excited to support TentBox with their new ‘rework service’. This service manages returns and change-of-mind products by returning them to our Wigan Hub, where our team assists in assessing and grading each item before providing TentBox with a detailed quality report. TentBox can then list these items on an online marketplace, and ArrowXL will handle the final mile delivery once sold. This service underscores our commitment to promoting the circular economy within the camping industry, contributing to a more sustainable future.
Allan Pape , ArrowXL’s Business Development Manager, added: “ArrowXL’s expertise in handling large, bulky items with precision aligns perfectly with TentBox’s need for careful and reliable delivery of their unique products. As the camping industry continues to grow and demand increases throughout the summer months, we look forward to supporting them with a first-class delivery service.”
The extension of this contract highlights the robust and thriving relationship between ArrowXL and TentBox. It underscores our commitment to providing efficient logistics and superior customer service, meeting the evolving needs of the camping industry.
Discover how ArrowXL’s premier home delivery and warehousing solutions can streamline your business operations. Whether you need efficient handling of large, bulky items or flexible delivery scheduling, ArrowXL is here to provide top-notch service tailored to your needs.
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As the leading 2-person shared user home delivery specialist in the UK, ArrowXL delivers over two million customer orders every year. We are committed to innovation and continuous improvement - investing in technology, new services and training.
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