ArrowXL has secured a significant commercial client during a busy and unprecedented time in the market. Specialising in the collecting and delivery or large goods from some of the UK's biggest manufacturers, ArrowXL is now delivering for mattress and sleep accessory specialist OTTY Sleep.
The contract, signed during lockdown, has seen ArrowXL provide storage in their Wigan head office as well as delivering award winning-mattresses, pillows and bed frames for OTTY. OTTY Sleep now has access to the nationwide 2-person delivery network to distribute their products within a 48-hour delivery timeframe.
Michal Szlas from OTTY Sleep said: “We were in conversation with Arrow XL for around two years prior to signing the contract, which was agreed upon after our existing couriers unfortunately had to pause their operation during the lockdown. Although current circumstances have proven difficult and unprecedented for many, Arrow XL have provided a great service and we have had very minimal issues.
“Their systems are much more sophisticated and allow us to track our inventory and stock movements more accurately. The delivery and customer service have also been fantastic, allowing us to effectively deal with the surge in volume during Covid-19. As a whole, Arrow XL offer a full-service supply chain solution, including warehousing our products and looking after the entire delivery procedure for our award-winning mattresses, pillows and bed frames, which of course, we are very pleased with.”
ArrowXL, the UK's largest multi-user 2-person delivery specialist has secured largescale commercial contracts with household names in recent months, including Argos and JLL fitness.
Craig Kavanagh, Sales Director from ArrowXL said: “OTTY Sleep really care about the customer experience, something we also prioritise significantly. Their product is one of the leaders in their market, so delivering it is a huge part of the full cycle from the moment of purchase to the unwrapping. We are very proud to be working with OTTY Sleep and having shared values and priorities makes for a strong partnership. We look forward to many years of successful deliveries of their award-winning products.”
As the leading 2-person shared user home delivery specialist in the UK, ArrowXL delivers two million customer orders every year. We are committed to innovation and continuous improvement - investing in technology, new services and training.
About OTTY Sleep
Our aim is to make everything just right for you. From ordering online to next day delivery and set up. The OTTY mattress is not too soft and not too firm and with it’s unique blue cooling gel it controls your body temperature just right for the ultimates nights sleep. All our mattresses are designed and engineered in the UK, by people who know how to create products that last.
OTTY’s goal is to make sure you get the best nights sleep with the right mattress at the right price, we are so confident of that we give you a 100 nights sleep trial and a 10 year guarantee.
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