ArrowXL Appoints New Director to Drive Staff Recruitment and Retention

ArrowXL has appointed an experienced senior professional to the role of Director of People Services. Nicola Waring joins the business with a remit to ensure that the business is able to attract and retain the best people by driving engagement and making colleague development a key priority.



She brings with her a strong combination of both HR and operational experience and expertise. She joins from JW Lees Brewery where she was Director of Opertations - People and Logistics and has also held a number of senior HR roles at and The Kraft Heinz Company.

Commenting on her new role, Nicola said: “This is an exciting opportunity for me to join a business that is experiencing strong growth and is keen to ingrain a strong people culture throughout. Employee engagement will be a key priority for me as we focus on talent management, succession planning, HR systems, policies and procedures, whilst delivering results with tangible business benefit aligned to the company’s objectives.”

Charlie Shiels, CEO at ArrowXL said: “As we continue to grow it is vital that we have the right people in place to support the business, our people and our customers. Nicola’s first-class HR skills and comprehensive operational understanding means she will be a real asset to the team.”


About ArrowXL

As the leading 2-person shared user home delivery specialist in the UK, ArrowXL delivers two million customer orders every year. We are committed to innovation and continuous improvement - investing in technology, new services and training.


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