Global Microsoft 365 issue

A global Microsoft 365 issue may be affecting email and other communications for some customers. Responses may take longer than usual while the issue continues.

As Microsoft continues to implement its fix, delayed communications are beginning to be released. This means some customers may receive multiple emails at once or notifications relating to orders that have already been delivered. Please disregard any duplicate or outdated messages. If you have any other questions, please visit our FAQs or contact our team on 01942 943700.

We continue to work hard to minimise any impact on your deliveries and will update this information throughout the day. We apologise for any inconvenience caused.

Last update: 13 Nov 2026