Last updated 11/11/2019 at 10:32
Due to the adverse weather conditions in parts of the country, some collections and deliveries may be delayed or cancelled. Check your askAXL tracking link for details.
My area is unaffected by the weather conditions so why is my delivery late?
Even though your own area is unaffected, the delivery may be coming from an area affected by adverse weather, causing delays. You can keep track of your delivery by using the askAXL link provided to you by us.
I have a tracking number but no askAXL link yet?
You can use askAXL to track your collection/delivery progress. You will need your tracking number and postcode.